
What is Ledger.com/start?
The URL Ledger.com/start is the official onboarding portal provided by Ledger for users who have purchased a Ledger hardware wallet (e.g. Nano S, Nano S Plus, Nano X, or other supported models). docs-ledgercom-us.teachable.com+2info-ledgercom-strt.pages.dev+2
This portal serves multiple crucial purposes:
It ensures you download the official companion software, Ledger Live, which is required to manage your crypto assets, install blockchain apps, and interact with your device. welcome-portal-ledger-en-us.teachable.com+2www-ledger.teachable.com+2
It provides a verified, structured, step-by-step guide to setting up your hardware wallet safely. faq-en-ledger-com-start.teachable.com+2Ledger Guide+2
It helps you avoid scams, fake apps, counterfeit devices, and phishing attacks by emphasizing you must start at the exact official URL, and not via untrusted sources or random search results/ads. starthelp-faqs-ledger.teachable.com+2learn-start-leadger-faq.teachable.com+2
In short: Ledger.com/start is not just a “welcome page” — it’s a security-first gateway to properly setting up your Ledger hardware wallet.
Why Use Ledger.com/start — The Importance of the Official Path
✅ Guaranteeing Authentic Software and Hardware
When you use Ledger.com/start, you’re assured that:
The version of Ledger Live you download is the official and latest release, vetted by Ledger. docs-ledgercom-us.teachable.com+1
You avoid malicious or tampered software that might attempt to steal your private keys or recovery phrase. welcome-ledger-en.teachable.com+1
Your hardware wallet is genuine: when unboxed, it should be sealed, untampered, and not pre‑initialized. Dealers or aftermarket sellers sometimes ship compromised devices — using Ledger.com/start helps you spot counterfeit or suspicious devices. Begin Ledger Ed+1
🔐 Ensuring Security Best Practices from Day One
The setup instructions on Ledger.com/start stress several security-critical practices:
Creation of a secure PIN (4–8 digits), directly on the device — not on your computer. learn-start-leadger-faq.teachable.com+1
Generation of a 24-word “recovery seed phrase” (also called “recovery phrase” or “backup phrase”), which is displayed only on the device’s screen, and must be written down on the recovery sheet provided. welcome-portal-ledger-en-us.teachable.com+2info-ledgercom-strt.pages.dev+2
Never store the recovery phrase digitally (no photos, no digital notes) — always keep it offline, ideally on paper or metal. welcome-portal-ledger-en-us.teachable.com+2start-faq-ledger-io.teachable.com+2
Avoid downloading Ledger Live (or updating firmware) from anywhere other than the official site. ledgercom-en-us-learn.teachable.com+2faq-en-ledger-com-start.teachable.com+2
These steps ensure that your private keys remain offline (“cold storage”), minimizing the risk of online attacks.
🛡️ Reducing Exposure to Scams and Phishing
Because scams, phishing attempts, and fake wallet apps are common in the crypto world, Ledger.com/start acts as a trusted anchor. By manually typing the address into your browser (rather than clicking ads or search results), you significantly reduce the risk of landing on phishing or malicious websites. docs-ledgercom-us.teachable.com+2us-en-begin-ledger.teachable.com+2
Ledger recommends that users always check that the URL begins with “https://” and displays the padlock symbol before proceeding. start-faq-ledger-io.teachable.com+1
In short: starting at Ledger.com/start isn’t optional — it’s a critical security decision.
Step‑by‑Step: How to Use Ledger.com/start to Set Up Your Wallet
Here is the typical flow when you get a new Ledger hardware wallet and go through Ledger.com/start:
1. Unbox and Inspect Your Device
Make sure the packaging is brand new, sealed, and untampered. Ledger wallets are never shipped pre‑configured. Begin Ledger Ed+2Ledger Guide+2
Inside you should have: the Ledger hardware device, a USB (or USB‑C) cable, a recovery sheet (where you’ll write the 24‑word phrase), and some documentation/instructions. start-ledger-help.squarespace.com+2Begin Ledger Ed+2
⚠️ If you find the device already initialized, or the recovery sheet pre‑filled, or the package looks opened — do not proceed. That could indicate tampering or a counterfeit. Ledger Guide+1
2. Go to Ledger.com/start
Open a web browser and manually type in “https://www.ledger.com/start” — do not click on search results, ads, or email links. info-ledgercom-strt.pages.dev+2starthelp-faqs-ledger.teachable.com+2
Once on the page, choose your specific Ledger device model (for example, Nano S, Nano S Plus, Nano X, or Stax). welcome-portal-ledger-en-us.teachable.com+2docs-ledgercom-us.teachable.com+2
This ensures you get device‑specific instructions.
3. Download and Install Ledger Live
From the start page, download Ledger Live, selecting the version suitable for your operating system (Windows, macOS, Linux, or mobile — iOS / Android). welcome-portal-ledger-en-us.teachable.com+2info-ledgercom-strt.pages.dev+2
Install and launch Ledger Live once download completes. This application is the central hub for managing your wallet, installing blockchain apps, adding accounts, viewing balances, and transacting. docs-ledgercom-us.teachable.com+2ledgercom-en-us-learn.teachable.com+2
Ledger strongly advises against downloading Ledger Live from any other source. Fake or tampered versions can compromise your wallet’s security. welcome-ledger-en.teachable.com+2www-ledger.teachable.com+2
4. Connect Your Ledger Device and Initialize It
Use the provided USB‑C cable (or Bluetooth in compatible devices such as Nano X) to connect the Ledger wallet to your computer or mobile device. Ledger Guide+1
On your Ledger device screen, select “Set up as new device” (unless you’re restoring from an existing seed). welcome-portal-ledger-en-us.teachable.com+2www-ledger.teachable.com+2
Choose a secure PIN code (4–8 digits), directly on the device. This PIN will be required each time you access the wallet. learn-start-leadger-faq.teachable.com+2Ledger Guide+2
Avoid simple or easily guessable PINs like “1234” or “0000” — use a unique, memorable code known only to you. info-ledgercom-strt.pages.dev+1
5. Generate and Record Your Recovery Phrase (Seed)
After setting the PIN, the device will generate a 24‑word recovery seed phrase (also known as “backup phrase” or “recovery seed”). This phrase is displayed only once, on the device screen. welcome-portal-ledger-en-us.teachable.com+2www-ledger.teachable.com+2
Write it down on the recovery sheet (or a secure metal backup if you plan for long-term storage). Do not take a screenshot, photo, or store it digitally. welcome-portal-ledger-en-us.teachable.com+2Ledger Guide+2
Confirm the phrase when prompted — the device will ask you to enter certain words in the correct order to verify you wrote it down correctly. www-ledger.teachable.com+2Begin Ledger Ed+2
This seed phrase is the master key to your wallet. Losing it (or having someone leak it) is equivalent to losing control over your crypto — because anyone with the phrase can restore the wallet elsewhere and move assets. welcome-ledger-io.teachable.com+2start-faq-ledger-io.teachable.com+2
6. Install Coin/Blockchain Apps and Add Accounts
With your device initialized and secured, the next step is to use Ledger Live to install apps for blockchains/cryptocurrencies you want to manage: e.g. Bitcoin (BTC), Ethereum (ETH), Solana (SOL), etc. Ledger Guide+2docs-ledgercom-us.teachable.com+2
In Ledger Live, go to the “Manager” tab — there you can install the apps you need. learn-start-leadger-faq.teachable.com+1
Once the necessary apps are installed, go to “Accounts → Add account” — Ledger Live detects the device’s public keys and generates wallet addresses. You can now send and receive crypto, view balances, etc. docs-ledgercom-us.teachable.com+1
Some Ledger devices (depending on model) also support features like staking, NFTs, Web3/Dapp interactions — but everything still goes through Ledger Live or compatible trusted software. welcome-ledger-io.teachable.com+1
7. Keep Firmware and Software Updated
After setup, it is important to keep both your Ledger device’s firmware and the Ledger Live application updated. Ledger regularly releases updates for security patches, performance improvements, and support for additional crypto. setup-ledger.pages.dev+2docs-ledgercom-us.teachable.com+2
Ledger.com/start remains a reference point for official guidance, help center links, and security best practices. faq-en-ledger-com-start.teachable.com+1
What You Achieve by Using Ledger.com/start — The Benefits
Using Ledger.com/start to set up your hardware wallet provides several substantial benefits over using a software-only wallet or an exchange wallet.
1. True Ownership & Self-Custody
With a Ledger hardware wallet, you — and only you — control your private keys. Exchanges and many software wallets often hold custody of private keys on your behalf. Using a hardware wallet ensures that you retain control and full ownership. welcome-ledger-en.teachable.com+2Begin Ledger Ed+2
This means:
You are not dependent on third parties, whose security or solvency you must trust.
Even if the exchange or software platform goes down, or is hacked, your funds remain safe (so long as your hardware wallet and seed phrase are secure).
2. Increased Security (Cold Storage)
Because private keys are stored on the device — offline — the likelihood of being hacked via remote malware, phishing or online vulnerabilities drastically decreases. welcome-ledger-strt.teachable.com+2www-ledger.teachable.com+2
Every transaction must be manually approved on the device itself (i.e. you physically verify and confirm on Ledger hardware) — so even if malware manages to infiltrate your PC, it cannot sign transactions without your device and PIN. welcome-portal-ledger-en-us.teachable.com+2Ledger Guide+2
3. Broad Asset & Blockchain Support
Ledger and Ledger Live support thousands of cryptocurrencies: from popular ones like Bitcoin, Ethereum, to many altcoins, tokens, NFTs, and Web3 assets. welcome-ledger-io.teachable.com+2welcome-ledger-en.teachable.com+2
This flexibility means you don’t need multiple wallets or services — a single Ledger device + Ledger Live can manage a varied crypto portfolio with improved safety.
4. Reduced Risk of Human Error or Fraud
The structured, guided setup flow from Ledger.com/start reduces user error risks. During setup, everything is defined clearly: PIN creation, seed phrase generation, wallet/app installation — minimizing the chance of incorrect setup that could compromise security later. Ledger Guide+2faq-en-ledger-com-start.teachable.com+2
Moreover, by emphasizing that you must never store your seed phrase digitally, Ledger helps guard against malware, phishing, or accidental leaks that often result from improper storage or backups. welcome-portal-ledger-en-us.teachable.com+2start-faq-ledger-io.teachable.com+2
Important Security Warnings & Common Mistakes to Avoid
While Ledger.com/start gives you a safe path, it’s crucial to follow all instructions carefully. Below are common pitfalls and how to avoid them.
⚠️ Never Use Unofficial Sources
Don’t download Ledger Live from search engine results, ads, email links, or unknown websites. Always visit Ledger.com/start directly by typing the URL. start-faq-ledger-io.teachable.com+2welcome-ledger-strt.teachable.com+2
Fake “Ledger” apps are a real security risk. These malicious apps may ask for your recovery phrase, which is a dead giveaway — legitimate Ledger Live will never ask you to type your 24-word seed. welcome-portal-ledger-en-us.teachable.com+2www-ledger.teachable.com+2
🔑 Treat Your Recovery Phrase as the Single Most Important Secret
The 24-word seed phrase is the only backup for your wallet. If lost and your device is lost/damaged, wallet recovery is impossible without it. welcome-ledger-io.teachable.com+2welcome-portal-ledger-en-us.teachable.com+2
Never store the phrase digitally — no text files, screenshots or photos. Even encrypted digital backups carry risk. welcome-portal-ledger-en-us.teachable.com+2Ledger Guide+2
Do not share your seed phrase with anyone — not even “support”. Ledger support staff will never ask for your seed. starthelp-faqs-ledger.teachable.com+2start-faq-ledger-io.teachable.com+2
🔐 Use a Strong, Unique PIN
Avoid simplistic or widely guessable PINs like “1234” or “0000”. Use a random but memorized PIN that only you know. info-ledgercom-strt.pages.dev+2us-en-begin-ledger.teachable.com+2
Remember to confirm the PIN correctly and never share it.
🧾 Verify and Backup Carefully
When writing down your 24‑word phrase, ensure each word is spelled correctly, in the correct order.
After writing, confirm the seed when prompted by the device (this tests that you recorded it correctly). www-ledger.teachable.com+2Begin Ledger Ed+2
Store the backup in a safe, private, fire/water resistant place. If possible, use a metal backup plate rather than paper — paper can degrade, burn, or be lost.
🔄 Keep Software & Firmware Updated
Periodically update Ledger Live and your device firmware to get security patches, add support for new coins, and maintain strong protection. setup-ledger.pages.dev+2docs-ledgercom-us.teachable.com+2
Avoid downloading updates from unofficial sources — always use the official Ledger Live update mechanism.
What Happens After Setup — Using Your Ledger Wallet Daily
Once you complete setup via Ledger.com/start and Ledger Live, here’s what your “normal usage” may include, and how to stay secure:
🧭 Managing Crypto Assets & Accounts
Use Ledger Live to install only the apps for the blockchains/cryptos you intend to use (e.g. Bitcoin, Ethereum, Solana, etc.). This keeps the device organized and minimizes storage usage. learn-start-leadger-faq.teachable.com+1
Add accounts for each asset — Ledger Live will generate receiving addresses. You can now receive crypto by sharing the address, or send by initiating in Ledger Live and confirming directly on device. docs-ledgercom-us.teachable.com+1
🔒 Transaction Security
Every time you send crypto, your Ledger device will require you to physically confirm the transaction (i.e. you press buttons on the hardware wallet). This ensures no malware or online attacker can sign transactions secretly. welcome-ledger-io.teachable.com+1
🔄 Updating & Maintenance
Ledger Live will notify you about updates — installing them keeps security tight and ensures compatibility with new crypto assets.
Back up your seed phrase securely (ideally once, properly, in a safe place). Review occasionally that your backup is stored safely.
🧠 Good Practices for Long-term Security
Use the hardware wallet only when necessary: for receiving, sending, or managing crypto. Avoid constantly plugging it into unknown devices or using shared computers.
Do not share your device, PIN, or recovery phrase. Treat your hardware wallet like a safe deposit box.
Consider maintaining a hardware backup (a second device and seed phrase stored separately) in case of device loss or malfunction — but treat that backup with equal security vigilance.
Common Issues, Troubleshooting & What to Watch Out For
Though Ledger.com/start aims to provide a smooth onboarding, some challenges or common mistakes may arise. Here’s what to watch out for — and some community‑based advice from users of Ledger hardware wallets.
❗ Fake / Phishing Emails & Scams
Even though you start at the official URL, scammers sometimes target Ledger users with phishing emails, fake “password recovery” or “support” messages, or by distributing counterfeit Ledger Live apps.
A user on the dedicated community forum wrote:
“Scammers continuously target the Ledger subreddit. Ledger Support will never send you private messages or call you on the phone. Never share your 24‑word secret recovery phrase with anyone or enter it anywhere…” Reddit+1
Another user warned that they received a suspicious email claiming to be from Ledger, asking them to provide sensitive information — a prime example of a phishing attempt. Reddit+2Reddit+2
Takeaway: treat any unsolicited email or “support message” asking for your seed, PIN, or account details as fraudulent. Ledger will never ask you for such information.
🔄 Double‑Checking Your Seed Backup
One user on a community forum recommended — after writing down the seed — to reset the device and then restore using that same seed immediately. That way you confirm that the written seed is correct and works. Reddit
This is a worthwhile extra step — a mismatch due to a misspelled word or wrong ordering can lead to permanent loss of access later.
🧰 Ledger Live / Firmware Update Glitches
Sometimes, updates to Ledger Live or device firmware can trigger alarms (e.g. antivirus warnings), or in rare cases cause temporary issues. One user reported receiving malware/antivirus alerts after updating Ledger Live, even though the app was legitimately downloaded. Reddit+1
If that happens:
Double-check you downloaded from the official site.
Verify the file signature (if Ledger provides checksums or PGP signatures).
Consider reaching out to official support (via verified contact channels) if unsure — but never share your recovery seed.
🚨 Be Wary of Unfamiliar NFTs or Requests
Especially if you use your wallet for NFTs or Web3 — be cautious about interacting with unknown tokens, contracts, or DApps. As one user warned after receiving an unknown NFT:
“Received an unknown NFT? Don’t interact with it.” Reddit+1
Malicious or phishing NFTs — or contracts asking for confirmation — can exploit users who aren’t cautious. Always double‑check what you're approving on your device.
Final Thoughts — Why Ledger.com/start Matters
In the rapidly growing world of cryptocurrencies — where value moves fast, and risks (hacking, phishing, theft) are real — starting with a secure, hardware-based self-custody solution is one of the smartest decisions a crypto user can make.
By using Ledger.com/start, you’re putting in place a trusted, security-first foundation for your crypto assets. You reduce exposure to:
Counterfeit devices
Malware or fake wallet software
Unauthorized remote access or hacks
Phishing attempts targeting your seed phrase
At the same time, you gain the control and ownership that defines true self‑custody: you — and only you — hold the keys to your funds.
It takes only 10–15 minutes to complete setup correctly, but that effort pays dividends over years of secure crypto management.